FAQ - if you have a question that is not addressed here, please send an email.

Shipping Related Questions
Q. How long will my order take to arrive?
A. Typically orders take 3-4 weeks to arrive at your door. If you order during a very busy season (March/April and September/October) or you live outside of the USA, your order may take a few days more. Please drop us a line if you would like to place an order for a special event and have a deadline we need to meet! We are glad to accommodate if possible.

Q. Can I pay extra to have an order arrive faster?
A. Yes, we have a rush delivery option ($50 per item) for US orders only that will ensure your item is shipped within 3-5 business days via FedEx. This option can be selected during checkout.

Q. I live outside of the US. How much will it cost to ship my order?
A. $9.99 for the first item and $5 for each additional item.

Q. What shipping carriers do you use?
A. US orders will be delivered by FedEx and international orders will ship via UPS.

Sizing Related Questions
Q. I would like to order a standard size, but my measurements fall in between two sizes. What size should I order?
A. We strongly suggest you provide us with your measurements instead of ordering a standard size. Standard sizes are offered for convenience, but our custom option offers the best fit. If you must order a standard size, go with the larger size as it's easier to take something in than to let it out!

Q. Does it cost more for a custom size versus a standard size?
A. No. Because each item is created at the time the order is placed, we can easily create every item exactly to your needs.

Q. Do you offer plus sizing?
A. Yes. Just select "custom" as your size option and provide your measurements. We do not charge any additional fees for custom or plus sizing.

Q. How do I take my measurements?
A. We suggest having a friend assist you. Obtain a soft measuring tape from your local fabric store and send the following measurements in inches or centimeters (we can convert!):

Height | Chest (bust) | Waist | Hips
Length from waist to ankle, or desired length of skirt from waist to hem
Length from underarm to waist, for dresses
Length from underarm to wrist, for dresses with long sleeves
Include any other pertinent information for the styling of your item.

Please also visit our Sizing page for the size chart.

Order Related Questions
Q. I want to make a purchase via money order. How do I place my order?
A. Unfortunately our shopping cart is not set up to accept orders via money order. However, we do accept orders with this method of payment via our online order form. Please submit your order online via the form and we will forward you confirmation with payment address. Alternately, you can place your order via email, just remember to include your item name, color selections, and size.
*Please note that we do not accept checks. Payment is accepted via paypal or money order only.*

Return Policy
Because all items are made to order, we do not offer cash refunds. We do offer alterations to an item free of charge if you are at all unsatisfied with your purchase! Alterations must be requested via email, and the item must be returned within 30 days of receiving. Items must be in an unworn condition and with tags intact.

Currency
All item prices are in US Dollars. For a currency converter, visit the Universal Currency Converter website.

Wholesale Questions
Q. I am a boutique and would like to carry your clothing! Do you offer wholesale discounts?
A. Yes! Please visit our special page for boutiques here.

Model and Photography Questions
Q. Can I model for your line?
A. Right now we are not looking for any new models, but feel free to send a link to your online portfolio and keep in touch!

Q. Who are your models??!
A. We've been honored to have some talented models on the site over the years! The present catalogue features Ashton Nyte and Rose Mortem.

Q. Who is your photographer?
A. The incredibly talented Todd Davis has taken the vast majority of our photos. Other photographers include Russ Brown III from Atlanta, GA and Martin Lansky of The Mission Boutique.

General Questions
Q. Where are you located? Do you have a storefront I can visit?
A. We are located in Saint Louis, Missouri USA and operate entirely online.

Q. Who made the corsets featured with your skirts?
A. Most of the corsets shown are from Gallery Serpentine in Australia.

Q. Do you ever do fashion shows, promote at or vend at events?
A. Yes, many over the years! Some photos from past shows can be found below.

@ Nomenclature Museum in Atlanta, GA (2000) guest artist
@ The Vault, Atlanta, GA (2001) coordinate/host
@ The Complex, St. Louis, MO (2002) coordinate/host
@ GothCon, New Orleans, LA (2002) coordinate/host
@ The Armageddon Ball, St. Louis, MO (2002) coordinate/host
@ Skeleton Danse, Champaign, IL (2003) coordinate/guest artist
@ Wolfsheim (Requiem), St. Louis, MO (2004) coordinate/host
@ Faith & The Muse (Requiem), St. Louis, MO (2004) coordinate/host
@ TranscendAnce, St. Louis, MO (2006) coordinate/host